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IT Solutions and helpdesk

At CAN-AL DESK, we strive to offer a hassle-free technology helpdesk for all businesses. Our goal is to offer a wide-range of technology expertise by having multiple different technology experts for each specific domain.

This ensures that you are being helped by someone with a precise expertise.

We believe in collaboration, not in competition. There is plently of work for everyone.

We collaborate with multiple independant IT consultants in order to have strong team. The more we are, the better we can help out and find the proper solutions for clients.

We offer white labeled IT Helpdesk for small independant IT Consultants who need an extra pair of helping hands, whether it's after hours or during their vacation time.

We offer a 5 star dedicated service to each of our clients by listening to their needs and then choosing the appropriate solution for them.

You could say we are like a "general contractor" (for IT needs) that orchestrates each projects to make sure everything is on time and on budget.

We chose to get established in Victoria, BC because we simply love the area. We are nature lovers on our spare time, enjoy the waterfront views that the harbour has to offer. The pacific time zone is also a contributing factor for most of our current clients who are across Eastern Canada.

We do business differently! We are a passionate team that loves our work. Give us a try and you wont regret it!

 

We offer a first free one-on-one consultation with no obligations.

Our services

Discover our services

Nos services

Whitelabel IT Helpdesk

We can offer whitelabel IT support to help out other IT consultants that need an extra pair of hands or simply answer calls after hours to promote a better service. Need to take a vacation and want to be worry-free, we can take the stress out and help your customers under your name.

Cybersecurity audits and guidelines

We can help out IT consultants or any businesses by giving them their current cybersecurity posture using specific guidelines. Afterwards we can help by offering the required tools and services to increase the cybersecurity posture.

 

We can work in collaboration with an existing IT team or consultant if you already have one. If not, we can fully take charge of helping acheive a strong cybersecurity response.

Remote Management and Monitoring tool (RMM)

We offer NINJA ONE RMM tools in order to proactively monitor all computers and devices within a network to ensure everything is secured and protected accordingly. This tool even allows you remotely connect to your computer using a secure encrypted connection. This tool is the baseline of cybersecurity for all our clients.

Cloud backups

When was the last time you fully tested your backup?

 

We offer multiple solutions to backup your computer, emails, servers, etc onsite and offsite in a Canadian based datacenter. We proactively monitor backups and test file recovery to ensure you can recover your files quickly.

 

Depending on your needs, we have a solution for you. Our goal is to ensure that there is no data loss in case of a cybersecurity attack. We offer solutions that are always one step ahead to ensure your data is safe.

Network solutions

Is your network slow or is your wifi experience mediocre at best?

 

Optimize connectivity and communication within your organization with our advanced networking solutions. Build a reliable, high-performance network environment to support your business. 

We use business grade equipement that is reliable, cost effective, easy to use and secure-oriented to ensure to keep you safe. With free built-in internet content filters, you can rest assured that you have a the safest internet browsing experience.

Helpdesk for your business

Our technical support team is on hand to solve your IT problems and ensure business continuity. Benefit from responsive and competent support to keep your infrastructure in perfect working order.

Testamony

For the past 6 months, CAN-AL Desk has been helping us to answer support calls after hours for our 24/7 customers. We are happy with the service. Thanks to them, our customers are better served.


Réseaux-lution Expert inc. based in Québec

Contact

Find out more about our IT services.

Contact us today to explore how our IT solutions and services can strengthen your business. Take advantage of a free consultation to assess your needs and discover the benefits we can offer you.

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